Decoy · Managed Phishing & Awareness

We phish your people
before criminals do.

Decoy is a fully managed phishing and awareness service. We run the campaigns, train the people who click, and report what changed. Your team does nothing except get harder to fool.

Talk to us about Decoy All services
Touchpoint Security · Decoy · Campaign Overview
Campaigns sent 24 this quarter
Click rate 8.4% ▼ from 23% at launch
Training done 91% of clickers completed
Reported phish 34% ▲ staff now reporting
Click rate trend — past 6 months
Mar
Apr
May
Jun
Jul
Aug
Latest campaign
COMPLETED Invoice fraud · QR code lure · 142 recipients Aug 18 – Aug 22
High-risk individuals · training assigned
TS
T. SandersClicked 3 of last 4 campaignsHIGH RISK
MK
M. KimSubmitted credentials · training in progressTRAINING
How it works

Managed end to end, not a platform you have to run

01 · Campaigns We run the simulations Monthly campaigns built on real, current lures: email, QR codes and text. Difficulty adapts to each person's track record.
02 · Training Clicks become lessons Anyone who clicks gets two minutes of training on the spot, about that exact lure. No hour-long courses nobody watches.
03 · Reporting culture Reporters get rewarded A one-click report button in the inbox, and recognition for the people who use it. The metric that matters is reports, not clicks.
04 · Proof Quarterly board report Click rates, report rates and repeat offenders over time, by department, in a report you can hand straight to leadership or your insurer.
Phishing investigation

Someone reports a suspicious email. We investigate it.

Every email your staff report goes to our analysts, not an unread IT inbox. We tell the reporter whether it's safe, and if it's real, we pull it from every mailbox and check whether anyone clicked.

Included in every Decoy plan Available on its own
  1. 01ReportedOne click on the report button in Outlook or Gmail sends the email to us.
  2. 02AnalysedAn analyst checks the sender, links, attachments and headers.
  3. 03VerdictThe reporter hears back: safe, spam or malicious, with a short reason why.
  4. 04RemovedIf it’s malicious, we pull every copy from every mailbox and block the sender and links.
  5. 05CheckedWe find who clicked or entered a password, then reset and contain those accounts.

With Pulse: account containment happens straight away, inside the same incident, by the same analysts. How Pulse works →

Plans

Two plans, both fully managed

SME Up to 500 people Monthly campaigns, on-click training, report button, phishing investigation and a quarterly report. Priced per user, quoted on scope.
Enterprise 500 and up Everything in SME plus spear-phish and executive campaigns, custom templates, a dedicated manager and results in your Pulse console.
Pulse customers get preferred pricing on Decoy. Ask us for a quote →

Find out who clicks before it matters

A baseline campaign takes two weeks and tells you exactly where you stand. Most teams are surprised.

Book a baseline campaign