About Touchpoint

Security operations for every team, not just the biggest ones

Touchpoint Security gives growing organisations the detection, response and assurance that used to need a full in-house SOC, on the tools they already own.

Why we started

Most teams were choosing between alerts they couldn't act on and services they couldn't afford

Attackers don't care how big you are. But for most small and mid-sized organisations, real 24/7 security meant either a flood of alerts forwarded to an IT team that was already stretched, or enterprise contracts built for companies ten times their size.

We built Touchpoint to close that gap: one platform that watches your environment, finds your exposures, tracks the fixes and proves your compliance, with analysts who contain threats for you rather than just telling you about them.

What we believe

How we think managed security should work

Show the workYou see the same console, evidence and reasoning as our analysts. Trust comes from transparency, not summaries.
Build on what you haveYour existing EDR, identity, cloud and scanners become more valuable, instead of being replaced.
Act, don't just alertWhen something is wrong we contain it, within the actions you've agreed, and tell you exactly what we did.
Prove it with evidenceEvery fix, control and incident is recorded, so your board, auditors and insurers get proof rather than promises.
What we do

One platform, four products, one team

Pulse24/7 managed detection and response, with Signal threat intel built in. TraceVulnerability and exposure monitoring across your perimeter, cloud and existing scanners. AttestGovernance, risk and compliance built on live evidence. DecoyManaged phishing simulations and awareness training.
Plus consultancy: vCISO, penetration testing, cloud security and tabletop exercises →
Where we are

Remote-first, serving customers globally

Our team works remotely, which lets us hire the best analysts wherever they are. We serve customers worldwide, and your data stays in the region you choose.

Registered office82 Wendell Ave, Ste 100
Pittsfield, MA 01201
PhoneUS +1 (857) 767-3308
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